Ticket Office FAQs
Baylor Athletics Ticket Office:
Hours of Operation (Phone & Window): 8:30 a.m. to 5 p.m. | Monday - Friday
Phone: 254-710-1000
Email: Athletic_TicketOffice@Baylor.edu
Ticket Office Policies:
- All sales are final. No refunds or exchanges.
- All dates, times, and opponents are subject to change.
Game Day Operating Hours:
Baseball (Baylor Ballpark): One hour prior to first pitch until the end of the fourth inning for single games and until the second inning of the second game for double-headers.
Basketball (Foster Pavilion): One hour prior to the scheduled tip-off through halftime.
Football (McLane Stadium): Three hours prior to the scheduled kickoff through halftime.
Softball (Getterman Stadium): One hour prior to first pitch through the fourth inning for single games and through the second inning of the second game for double-headers.
Volleyball (Ferrell Center): One hour prior to the scheduled start for competition until completion of the second set.
The easiest way to order tickets is to use the online system at BaylorBears.com/tickets, which is available 24 hours a day. Tickets may also be purchased in person at the Baylor Athletic Ticket Office or by phone at 254-710-1000 during regular business hours. Baylor accepts Visa, Discover, MasterCard and American Express for ticket purchases.
Season Ticket Location Upgrades: Make requests during the online renewal process or on the renewal form.
ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES.
Tickets for all Baylor Athletics events are mobile! Mobile tickets can easily be accessed using the Baylor Sports App. Log in one time to your ticket account to access all your tickets to all upcoming events.
If you do not have the app, click here to download now for free on your mobile device.
To prepare for game day, we recommend the following:
- In advance of game day, add your tickets to your mobile wallet. If there are time changes to the game, they will automatically be adjusted if the ticket is in your wallet. Also, by having your tickets already in your wallet, you can avoid slow or weak Wi-Fi/cellular signals at the stadium.
- If you are attending with guests, transfer each person their individual ticket in advance.
Full step-by-step instructions on how to access, transfer and resell your tickets are listed at the link below.
CLICK HERE FOR INFOIn addition to our ticket office services and ticket options available, fans can purchase verified resell tickets using SeatGeek, the official secondary ticketing partner of Baylor Athletics.
FOOTBALL: SeatGeek tickets
MEN'S BASKETBALL: SeatGeek tickets
WOMEN'S BASKETBALL: SeatGeek tickets
VOLLEYBALL: SeatGeek tickets
All customers two and over are required to have a ticket for admission to Baylor athletics events.
Will-call tickets are available at the McLane Stadium Ticket Center near gate C on game days. The will-call window for the general public is located at the Ferrell Center Box Office for volleyball. The will-call window for the general public is located at the Foster Pavilion ticket office for basketball. Will call for Baylor Ballpark and Getterman Stadium is located in the ticket trailer across from the Baylor Ballpark box office.
Tickets lost, stolen or left at home will be duplicated ONLY for the original ticket purchaser (ID required). Duplicate tickets can be picked up only at will call.
Ticket terms & conditions can be found here.
Transferring tickets to family and friends is now easier than ever! Eliminate the need to meet face-to-face or stand in will call lines before the game to drop off or pick up extra tickets. Simply access your account online and transfer your tickets to a friend.
The recipient then gets an email notifying them of the transfer, instantly receives the tickets and prints the tickets at their convenience. It's that easy!
Fans must sign-in to their account before transferring tickets.
Fans can exchange a game ticket for an ADA seat on a first-come, first-serve basis. Please note that ADA seating at Baylor Athletics venues is limited and requires contacting the ticket office at 254-710-1000 or by email at Athletic_TicketOffice@baylor.edu.
For 2025 football: Handicapped parking passes located at the BRIC (100 Research Pkwy, Waco, TX 76704) is sold out for the 2025 season. Busses will transport fans who have a BRIC parking pass to McLane Stadium on game days.
For 2025-26 men's and women's basketball: All ADA seat inventory for the men's basketball and women's basketball seasons are sold out. Due to this development, we are unable to offer any ADA exchanges on the game days at Foster Pavilion. For any ADA seating accommodations, please visit our verified re-sale partner, SeatGeek.
For more ADA seating information, please contact the ticket office. These cannot be pre-purchased online, and no refunds can be given if ADA seating is unavailable.
