As announced earlier this week, please see the updated Baylor men’s and women’s basketball schedules.
Baylor Athletics will begin the season with 25% capacity per game at the Ferrell Center for both men's and women's basketball. In order to comply with capacity limitations, social distancing guidelines and other necessary protocols, Baylor Athletics is unable to offer season tickets for the 2020-21 season.
- Those who have already renewed their season tickets may apply their previous payment as a credit towards two available ticket packages.
- Ferrell Center seating will be re-manifested to support social distancing, and ticket packages will be sold to renewed season ticket holders only.
- Bear Foundation priority ranking will determine order for ticket allocation and a maximum ticket amount of up to four (4) tickets per account, per package, will be implemented in the arena bowl.
For immediate ticket and/or parking questions, please contact the Baylor Bear Foundation at 254-710-2582, text BBF to 20123 or email Bear_Foundation@baylor.edu.
| Men’s Green ($225) | Men’s Gold ($175) | Women’s Green ($175) | Women’s Gold ($125) |
| Dec. 8- Nicholls St. | Dec. 13- Texas | Nov. 25- Central Ark. | Nov. 27- NW St. |
| Dec. 29- Central Ark. | Dec. 21- Ark. Pine Bluff | Dec. 14- Texas Tech | Dec. 16- Southern |
| Jan. 18- Kansas | Jan. 6- Oklahoma | Dec. 19- McNeese St. | Jan. 10- K-State |
| Jan. 27- K-State | Jan. 12- W. Virginia | Jan. 7- UConn | Jan. 16- Iowa St. |
| Feb. 6- TCU | Jan. 30- Auburn | Jan. 23- Oklahoma | Jan. 26- TCU |
| Feb. 13- Texas Tech | Feb. 20- Oklahoma St. | Feb. 3- Kansas | Feb. 14- Texas |
| Feb. 23- Iowa State | Feb. 17- W. Virginia | Feb. 24- Oklahoma St. |
Notes:
- May request one or both packages.
- Requests are limited to each STH # of tickets with a limit of no more than four (4) tickets per account, per package.
- Requests for each package will be allocated by BBF ranking.
- Deadline to request packages is Wednesday, November 11.
- Renewed season tickets holders will have until Wednesday, November 11 to request the Green and/or Gold (listed above) package by logging into their online ticket account. No payment will be required at the time of request.
- Any difference in balance applied from season ticket credit will be charged at the time of priority allocation.
- Bear Foundation priority ranking will determine order for ticket allocation and a maximum ticket amount of up to four (4) tickets per account, per package, will be implemented in the arena bowl.
- Season ticket holders who are not allocated ticket packages, due to limited capacity, will receive priority to purchase limited single-game tickets from November 23-30.
- Season ticket holders who previously renewed but are now unable to attend due to Covid-19 safety precautions, will receive a ticket payment resolution survey the week of November 16-20. Resolution surveys will include the option for a tax-deductible gift to Baylor Athletics or a full refund.
- No refunds, exchanges, or additional credits offered. Purchasing a ticket package is a commitment to the collective schedule within each package. Refunds, exchanges, or additional credits for postponed and/or canceled games within a package will not be offered.
Premium ticket holders on Champions Row will retain season ticket status and will not be subject to requesting tickets into the two package model.
For the 2020-21 season, all ticket and parking delivery will transition into mobile-only passes.
- All 2020-21 game tickets will be delivered as mobile-only tickets. Attendees may upload tickets into their Apple or Android wallet, and will include the option of transferring tickets directly from the app. An extensive how-to guide and informational website is available at www.baylorbears.com/mobiletickets.
- Reserved season parking will be condensed into lots A and B, based on Bear Foundation priority ranking. All other Ferrell Center lots will be free on a first come, first served basis.
- All other attendees may park in public lots C & D.
Lot B – General Reserved (First Come, First Serve)
The deadline to request Green/Gold packages for men’s and women’s basketball is Wednesday, Nov. 11. Should season ticket holders not request their package(s) by the deadline, a season ticket payment resolution survey will be emailed to the account on file the week of November 16-20. Bear Foundation priority ranking will determine order for ticket allocation and a maximum ticket amount of up to four (4) tickets per account, per package, will be implemented in the arena bowl. Season ticket holders who are not allocated ticket packages, due to limited capacity, will receive priority to purchase limited single-game tickets from November 23-30.
The Bear Foundation will utilize the following priority order to rank and allocate seats for donors, once requests are complete. Due to the complex nature of this process, no seating location requests outside of general ADA accommodations will be offered.
THE FOLLOWING RESOLUTION OPTIONS ARE AVAILABLE FOR SEASON TICKET HOLDERS WHO DID NOT RENEW OR WHO, AFTER REQEUSTING GREEN/GOLD PACKAGES, DO NOT RECEIVE A TICKET PACKAGE DURING THE ALLOACTION PROCESS:
- Converting your season ticket payment to a tax-deductible gift that will benefit all 19 intercollegiate sports and more than 500 Baylor student-athletes throughout the uncertainties of this year.
- Request a full refund of your season ticket payment with the ability to renew your current seats as usual for the 2021 season.
Please note, adjusted Bear Foundation donation receipts for 2020-21, will remove seat option and basketball-related benefits associated with 2020 basketball season tickets. All season ticket holders, regardless of participation in 2020-21 will receive a renewal application for their same seats in 2021-22.
Oct. 28 – Season ticket holders begin to request their package(s) online.
Nov. 11 – Final day to request basketball package(s). Ranking and allocation process begins.
Nov. 16-20 – Ticket resolutions emailed to non-participants. Digital ticket and parking distribution.
Nov. 23-30 – Limited single-game tickets on-sale for season ticket holders not allocated ticket package(s).
Dec. 1- Remaining (if any) limited single-game tickets on sale to the general public.
See below for frequently asked questions:
BASKETBALL RESOLUTION & CAPACITY
What is the capacity limit for 2020 Baylor Basketball home games?
The current capacity limit in the Ferrell Center is 25%.
How many tickets are available for attendees in the general arena bowl?
Excluding student sections and contractual obligations, approximately 1,200-1,500 will be available.
What floor seating sections are not available this season?
- All floor seating located behind team benches and scorer’s tables.
- All Champions Row floor seating.
Renewed season ticket holders will have the opportunity to request one or both available ticket packages (Green/Gold) for the 2020-21 season. Ranking for ticket selection will be determined by Bear Foundation giving level.
What will Green/Gold ticket package prices be?
Men’s Basketball: Green $225, Gold $175
Women’s Basketball: Green $175, Gold $125
How did you determine which packages to place games in?
When placing games in the Green/Gold packages, we evaluated the following:
- Historically high-demand games placed into separate packages.
- Access to early, mid-season, and late season games.
- A fair split between weeknight and weekend games.
Yes. We encourage you to select both packages if you are planning to attend all games.
Will I need to rank my preference of packages if I request both?
No. All requests for the Green/Gold packages will be ranked and allocated based on Bear Foundation priority ranking.
When requesting the Green/Gold ticket packages, will I get to request a specific location?
No. Baylor Athletics will rank all package requests and allocate tickets to best location available based upon Bear Foundation priority ranking.
How will the Ferrell Center be setup for 25% capacity?
Tickets will be allocated based on social distancing, ensuring the safest possible experience for all attendees. No Champions Row or floor seats behind the team benches will be available this season. Only floor seats opposite team benches will be available.
Is there a limit to the number of tickets I can purchase per package?
Yes, you can purchase up to four (4) tickets per package. However, if you have less than four (4) season tickets, you may only request up to that number in tickets per package. Example: Two (2) season tickets means a limit of two (2) tickets per package.
As a renewed season ticket holder, will I use my payment as credit towards the Green/Gold ticket packages?
Yes. Any difference in balance will be charged at the time of seat allocation.
When is the deadline to request Green/Gold ticket packages?
Wednesday, November 11.
What if I miss the deadline to request Green/Gold ticket packages?
Failure to request tickets by the deadline will automatically opt season ticket holders out of the 2020-21 season. A ticket payment resolution survey will be emailed to the account on file, beginning the week of Nov. 16-20
I spent less on the Green/Gold package than I did my season tickets. Can I get a refund for the difference?
Yes. A ticket payment resolution survey will be emailed to the account on file, beginning the week of Nov. 16-20
Am I guaranteed to receive at least one package?
No. Unfortunately, we cannot guarantee all requests will be fulfilled. However, we will make limited single-game tickets available for those who are not able to access the Green/Gold ticket packages.
Am I guaranteed the same seat location if I receive both ticket packages?
No. Unfortunately, we cannot guarantee the same seat location if you receive both ticket packages.
I requested ticket packages but was not allocated any tickets. Why?
Limited tickets are available. Tickets will be allocated based on Bear Foundation ranking. For those unable to get tickets, Baylor Athletics will release a limited amount of single-game tickets for priority purchase access Nov. 23-30.
I renewed my season tickets but no longer want to attend games. What is the resolution process?
We understand some renewed season ticket holders may choose to not participate this season due to Covid-19 safety precautions. Simply do not request Green/Gold ticket packages and a ticket payment resolution survey will be emailed to the account on file, beginning the week of Nov. 16-20.
Do I have to request Green/Gold ticket packages to ensure priority for postseason?
No. Regular postseason priority policies will apply.
Why should I consider converting my ticket payment to a tax-deductible gift?
Like many organizations, Baylor Athletics will continue to experience financial setbacks during the COVID-19 pandemic. The Bear Foundation remains committed in its mission to fund student-athlete scholarship support, regardless of current circumstances and we need your help! Converting your ticket payment into a tax-deductible gift will allow us to offset the high cost of scholarships for Baylor student-athletes, along with many other costs associated with running an elite athletic program. From academics and athletic performance to spiritual growth and community involvement, your giving helps us in our mission of Preparing Champions for Life.
Will I lose my season tickets for future seasons if I request a refund?
No. We value the loyalty and support of our season ticket holders and understand how challenging this year has been. All 2020-21 season ticket holders who request a refund will still have their same seats available for renewal in 2021-22.
Can I resell my individual 2020 game tickets from my ticket package(s) on the secondary market?
Yes.
Do I need a ticket for my child for the 2020 season?
All kids 2 and under will not require a ticket to the Ferrell Center for the 2020-21 season.
BEAR FOUNDATION COMMITMENT
Is my Bear Foundation gift refundable since there are no longer season tickets?
All gifts to the Bear Foundation are non-refundable, as they are utilized to support annual student-athlete scholarship expenses.
Do I have to fulfil the remaining balance on my 2020-21 Bear Foundation pledge to retain my season tickets in 2021?
Current priority ranking policies will be applied heading into the 2021-22 membership year. However, we understand that this is a very unusual year and we are available to assist our members should they be experiencing hardship. To discuss completing your 2020-21 pledge with the Bear Foundation, please arrange an appointment by emailing us at Bear_Foundation@baylor.edu.
MOBILE TICKETS & PARKING
Why are tickets and parking only being offered via mobile access this season?
Mobile ticketing and parking will be provided for the 2020-21 season to ensure contactless entry for all attendees.
What if I am unsure or uncomfortable using mobile tickets?
An instructional how-to guide is available online. The Bear Foundation and Baylor Athletics Ticket Office are committed to one-on-one assistance with any member experiencing issues with the transition to mobile tickets and/or parking. Click here to view more on mobile ticketing.
What kind of device do I need to use mobile tickets and/or parking?
Mobile tickets and parking will be compatible with most, if not all, Apple or Android devices.
How will parking work for the 2020 season?
Parking will be distributed via mobile passes to attendees who purchase a ticket package. The Bear Foundation will assign your parking based on Bear Foundation priority ranking. Parking will be delivered before the start of the season.
Please review the Re-United Relief Initiative. Now, more than ever, we ask for your philanthropic support through the Baylor Bear Foundation. The athletic department is expecting an approximate 20% revenue decline this year, which impacts our ability to serve our more than 500 student-athletes. We invite the Baylor Family – as you are able – to join us in any of the following ways to continue our vision of Preparing Champions for Life.
For immediate ticket and/or parking questions, please contact the Baylor Bear Foundation at 254-710-2582, text BBF to 20123 or email Bear_Foundation@baylor.edu.
